Privacy Policy of Musalaha Academy
Privacy Policy of Musalaha Academy
Effective Date: 01.09.2025
Musalaha Academy is committed to protecting your privacy. We are committed to processing your personal information in compliance with applicable data protection laws, including the Israeli Protection of Privacy Law (1981), the European Union General Data Protection Regulation (GDPR), the UK GDPR, and, where applicable, relevant privacy laws of other jurisdictions, such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and United States state privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Musalaha Academy site, including your account on the Musalaha Academy site, guidebooks, videos, and any other resources available on the website (collectively, the “Services and Products”). We process your information in accordance with applicable data protection laws, including, where applicable, the European Union General Data Protection Regulation (“GDPR”) and the UK GDPR.
- Information We Collect
We collect and process the following types of personal information:
- Name;
- Email address;
- Password (stored securely in hashed format, e.g., using bcrypt);
- Purchase and account history (we do not collect or store payment details);
- Technical information (such as IP address, browser type, device information);
- Usage information (such as pages visited, time spent on the website);
We do not collect or store payment information. Payments are processed securely by PayPal. We do not collect sensitive personal data (such as health, biometric, or political data).
- How We Use Your Information
We use your personal information for the following purposes:
- To create and manage your user account;
- To provide access to purchased educational content;
- To deliver customer support;
- To fulfill legal or contractual obligations;
- To enforce our Terms of Use and protect our rights;
- For security and fraud prevention
We do not use your personal information for marketing or promotional campaigns, behavioral advertising, sale, or transfer to third parties.
- Legal Basis for Processing (for EU/UK Users)
If you are located in the EU, EEA, or UK, we process your personal information based on:
- The performance of a contract (e.g., providing access to educational materials);
- Compliance with legal obligations;
- Our legitimate interests (e.g., improving our services, preventing fraud);
- Your consent, where required
- Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers assisting us with website operations, payments, or communications;
- Legal authorities, if required by law or to protect our rights;
- Third parties with your consent
- International Data Transfers
As we are based in Israel, your personal information may be transferred to and stored in Israel. The European Commission has recognized Israel as providing an adequate level of data protection.
- Data Retention and Deletion Policy
We retain your personal information for as long as your account is active (with a maximum of two (2) years) or as needed to:
- Fulfill contractual obligations;
- Resolve disputes;
- Comply with legal obligations;
You may request deletion of your account and personal data at any time by contacting us at [email protected].
- Your Rights (for EU/UK Users)
If you are located in the EU, EEA, or UK, you may have the right to:
- Access your personal information;
- Correct inaccurate information;
- Request deletion of your data;
- Restrict or object to processing;
- Data portability;
- Withdraw consent at any time (where processing is based on consent);
- To exercise these rights, please contact us at [Insert Contact Email].
- Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- HTTPS encryption for secure communication;
- Password hashing (e.g., bcrypt) for account security;
- Access controls for administrative accounts;
- Secure backup and retention procedures
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. For EU/UK users, we display a cookie banner to obtain your consent where required.
- Children’s Privacy
Our Services are intended for users aged 16 and above. If you are under 18, you may only use the Services with the consent and involvement of a parent or legal guardian.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
- Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
- Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: [email protected]
